Polsinelli is ranked among the top five percent of 650 law firms for providing outstanding client service to clients with revenues over $1 billion, BTI Consulting Group announced in its annual benchmark market study in client service known as the BTI Client Service A-Team.
BTI also named three Polsinelli attorneys as 2016 BTI Client Service All-Stars, placing the firm in the top 10 percent of firms with more than one attorney on the national 316-member All-Star list.
"We are honored to be included among the national firms known for providing superior client service," said Polsinelli Chairman Russ Welsh. "We are committed to serving our clients by truly understanding their businesses which allows us to offer practical, business-driven legal advice and to add value through service innovation. We will continue to help General Counsel and C-suite clients reach their objectives."
Polsinelli jumped up seven spots in the rankings this year and is listed at No. 33. The firm also received honors in all 17 client priority areas, strengthening its position as an industry leader in serving national clients in a range of industries. According to BTI’s research, 650 core law firms serve large, Fortune 1000 clients, but only slightly more than half earned a spot in the BTI Client Service A-Team 2016
BTI Consulting Group is a leading provider of strategic research for law firms. The Client Service A-Team report is a data-driven ranking based solely on in-depth interviews with leading legal decision-makers at large organizations. It has become a go-to resource for law firms aspiring to deliver superior client service in areas that correlate to growth and higher profitability.
Kansas City-based attorneys Roy Bash, Construction/Energy/Real Estate Litigation Practice Chair, and Russell S. Jones, Jr.
, Litigation Department Chair, and Dallas Shareholder Robert W. Dockery
each received this year’s Client Service All-Star designation by BTI Consulting Group, which named 316 total All-Star attorneys.
"To have three of our attorneys specifically acknowledged with this BTI distinction for outstanding client service is gratifying," said Welsh. "We are proud to have Roy, Bob and Russ on our team, providing exceptional service to the firm’s clients."
This is the fourth time Bash has been named a BTI Client Service All-Star, earning other consecutive inclusions in 2012, 2013 and 2014. The 2016 BTI award extends the list of recent distinctions for Jones, including recognition as Local Litigation Star by Benchmark Litigation
in 2010, 2013, 2014 and 2015. Dockery, whose practice centers on corporate and securities law, is now a three-time BTI Client Service All-Star selection, having previously earned the distinction in 2008 and 2011.
BTI releases the Client Service All-Star list each year as a way to honor and track client perceptions of exceptional l service within America’s legal community. The annual survey gauges the performance of the leading private practice attorneys based on feedback of in-house counsel from some of the leading Fortune 1000 firms.
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